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Should you attend your dental appointments?

We are open and continuing to deliver dental services to our patients

Last updated: 18th March 2020

My attention is now turned to making sure not only we can continue to see patients with toothache but that we continue to prevent toothache and the need for emergency attendance in the upcoming months.

We are open and delivering routine and emergency dental care to our patients and other patients who can not access  care at their own dental practices. This is in line with current guidance and we will continue to do so until further notice.

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Should I attend?

We would urge everyone attending to follow the government guidelines regarding the coronavirus https://www.nhs.uk/conditions/coronavirus-covid-19/

We do not know what will happen in the coming weeks and but our advice at the moment (18/03/20) is:

If you are fit and and well and not in a vulnerable group please:

  1. Attend routine appointments, we can still offer care to prevent tooth ache and maintain your oral health

  2. Don’t ignore anything you would normally see us for, if you’ve broken a tooth or have sensitivity or tooth ache please attend

If you are in a vulnerable group or in close contact with someone who is, have no coronavirus symptoms and think you may require emergency treatment:

  1. Please contact us and we will advise you

  2. If necessary for you to attend the practice, we will make appropriate arrangements. This includes at a time when you are the only patient in the practice

If you have any symptoms or on in close contact with someone with symptoms:

  1. Don’t attend for routine care

  2. If you require emergency treatment please contact us, we are still your dentist and we are still here to take care of you.

  3. We will advise you appropriately and help you get the care you need at an appropriate site if you have toothache

Our standard stringent infection control procedures remain in place as well as new procedures relating to the COVOID-19 outbreak.

Our highly trained staff are carrying out the highest standards of infection control with no compromises, making the dental practice one of the safest places to be.

If you can attend we are advising the following:

• Please attend alone. Do not bring any family members or friends who do not have appointments into the practice • Please your own transport to wait in, until it is your appointment time

In addition, in response to the COVOID-19 virus we are:

• Screening all patients prior to attending their appointments, access is for scheduled appointments only.

  1. Patients are screened on the phone the day before attending

  2. We have displayed clear notices asking people not to enter the building if they have symptoms

  3. Every patient is screened on the front desk after entering

• Reducing the risk of waiting in communal areas

  1. These areas are regularly cleaned and disinfected

  2. We are eliminating/minimising the time our patients spend in communal waiting areas by scheduling delays between appointments

  3. We are taking patients directly into surgery on arrival wherever possible

• We have established appropriate infection control supplies and are maintaining a chain of supply

Queries relating to your appointments

Please could you email rather than phone if possible

wem@spadental.co.uk

Alternatively message us on facebook at “Chapel Street Dental & Implant Centre”

or call 01939 232864 and leave a message, a member of our team will get back in touch with you as soon as possible

We will continue to provide our patients with updates in the coming days and weeks.

#dentalsurgery #coronavirusdentalappointments #dentalnurse #practicemanager #receptionist

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